Student Grievance Redressal

Students Grievance Redressal Committee SGRC (UGC)

Objectives:

To provide opportunities for redressal of students’grievance and a mechanism thereto a Student Grievance Redressal Committee has been constituted with the following composition :-

Composition and Modus-Operandi

• A complaint from an aggrieved student relating to the institution shall be addressed to the Chairperson, Students’ Grievance Redressal Committee (SGRC).

• Any student aggrieved by the decision of the Students’ Grievance Redressal Committee may prefer an appeal to the Ombudsperson, within a period of fifteen days from the date of receipt of such decision.

       To download Student Grievance Redressal form (UGC) link(click here)

Ombudsperson:

• S.P. Goyal, Retired Professor
• Contact number: +91-9416267104
• Email-ID: 58spgoyal@gmail.com

 Functions of Ombudsperson:

• The Ombudsperson shall hear appeals from an aggrieved student, only after the student has availed all other remedies provided under these regulations.
• While issues of malpractices in the conduct of examination or in the process of evaluation may be referred to the Ombudsperson, no appeal or application for revaluation or re-totalling of answer sheets from an examination, shall be entertained by the Ombudsperson unless specific irregularity materially affecting the outcome or specific instance of discrimination is indicated.
• The Ombudsperson may avail assistance of any person, as amicus curiae, for hearing complaints of alleged discrimination.
• The Ombudsperson shall make all efforts to resolve the grievances within a period of 30 days of receiving the appeal from the aggrieved student(s).